Must watch: The ROI of user experience design
This is an accessible and engaging overview of user experience design and the benefits it provides. This video focusses on the importance of defining the value your work can deliver.
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Determine your online strategy

I am going to start this post with a simple assumption – you have a business plan.
As part of your plan you may have noted that you need to develop a presence online. In essence you need a website – you may not be sure why but everyone else has one so its likely you do too. You might also need to have a social media strategy but I’ll pick up on this in a later post.
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Defining the scope of a project

Now first off I want to state that I have learnt this the hard way. There was no epiphany this is just something I’ve learnt by being burnt.
At the start of any project you will try to define the scope of work required. This usually involves defining the deliverables the client needs and breaking these down into the tasks required to deliver them.
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Must Read: The 10 do’s & don’ts of web development
This article has to be shared and promoted. Written by the always inspiring Eric Reiss of The FatDUX Group, this is a must read if you are commissioning or project managing the development of a website.
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To blog, or not to blog

When we were planning the update of our website having a company blog was pretty high on the list of requirements.
At first this seemed like a natural addition but the more we discussed it amongst each other the more we realised how divisive a feature this was.
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